Valued clients- 

Please be advised that we have amended the release date of LearnLive Connect 2.0 to Sunday, March 4 at 6:00pm PST.  Our team will leverage this time to complete our extensive QA testing to ensure that you receive the optimal experience with the next-generation of LearnLive Connect.  You will experience a brief interruption of service of 30 minutes or less at that time. 

We apologize for any adverse impact this may cause for you and your organization.

-the LearnLive team

Continuous innovation and improvement is the goal for LearnLive product development. In this spirit, we're excited to announce the latest addition to our industry-leading Compliance product.  

Coming soon, automatic population of jursdictional-specific CPE reporting forms will be available for students and admin.  In one click the forms will be available to print for reporting purposes, saving you and your users the time-consuming hassle of verifying and entering CPE details to account for months or years of activity. We're in the final stages of testing and anxious to get this new functionality in your hands.     

The CPE reporting form feature will be assigned to jurisdictions that require professionals to complete a detailed PDF to report CPE progress. Below is the list of targeted jurisdictions:

Stay tuned for future updates; have a great rest of your week.  

-The LearnLive team

We are excited to announce that the next-generation of LearnLive Connect is targeted for release March 1, 2012. This project has been a tremendous undertaking and we benefited greatly from the valuable input and efforts of many clients along the way.  These collected insights helped produce LearnLive Connect 2.0, the industry-leading delivery platform for learning solutions.

Our account and client teams have already started the process of reaching out to begin acclimating you with Connect 2.0, and this will continue over the next two weeks.  This varied approach is designed to ensure your comfort and confidence during the transition, allowing you and your end users to experience the significant enhancements in Connect 2.0 right away.  Stay tuned for more information regarding this exciting transition. 

In the meantime, please view this link for more details about what the enhanced LearnLive Connect has in store for you, including key features and helpful documentation.

Have a great week.

In our last update of the upcoming release of Connect 2.0, we highlighted the new presenter and participant interfaces and related features.  In this new post, the focus is on the exciting customization and branding options that will be included in the next-generation of Connect, providing even more value to your organization. 

What's New

• Customization section, detailing new and revamped features. 
• FAQ to address common questions (this will be updated as the release date approaches).
• Customize Your Player Quick Guide, outlining how to take advantage of the new features. 

Ready to jump in and learn more?  Please click here.  As always, we'd love to hear your comments. 

Have a great week.     

During the last Compliance product call, we highlighted a variety of planned updates, including:

• California: Tracking logic for Regulatory Review requirement
• North Carolina: Pro-ration of new licensees
• CFE: Ethics requirement for those with period start date of 1/1/2010
• CISA: Year 1 display of a new licensee's requirement
• New York: Display of annual CPE in 2008-2009 years

We're happy to announce that these updates are now live for you and your users.  

We'll be in touch soon, but in the meantime, please be sure to let us know if you have any questions regarding the items above or any other Compliance-releated issues.

Have a great week and a restful Thanksgiving holiday.  

Your LearnLive Team

Two weeks have passed since our first announcement and highlights of what is coming with LearnLive's updated delivery platform, LearnLive Connect. It's now time to give you more:more information on enhanced features, sneak peeks of the presenter and partcipant interfaces, and your first training guides for both presenters and participants. Check it all out here.

We think you will find the enhancements to LearnLive Connect, version 2.0 to be very useful for you, your presenters and your participants. We're pretty excited about it ourselves.

Enjoy this deeper dive into what's to come with LearnLive Connect. And know that we're not done yet! Keep your eye out for our next installment, including demos of addtional features and more training collateral for you and your team to start utilizing before LearnLive Connect 2.0's release.

We love your feedback, so feel free to let us know what you think so far.

Have a great week everyone,

Your LearnLive Team

Over the weekend we completed testing and pushed live a variety of updates within LearnLive's Compliance platform. The included enhancements are below:

• Updates to Carryover jurisdictions
• Michigan period display
  • Carryover Credits Applied is now a column in the Requirements table (please click here to see the differences between the former view and the new view)    
• New York ethics period
• Virginia half-credit allowance
• Kentucky new licensee rules
• North Carolina new licensee rules
• CFE new licensee rules
• Arizona new licensee rules
• CISA new licensee rules
• CGFM new licensee rules
• California non-technical hours
• Client-specific jurisdiction updates

To our Compliance clients that have been patiently waiting for these updates, thank you. We will let you know about additional updates we make to LearnLive Compliance.

Please be sure and let us know if you have any questions regarding the items above, or if you have any other compliance-releated questions.

Have a great week everyone,

Your LearnLive Team

Exciting things are happening at LearnLive!  We are pleased to announce that our new delivery platform, Connect 2.0, is on its way!  Over the coming weeks we will be releasing previews of our enhanced delivery platform so that you can begin getting familiar with all it has to offer. 

Connect 2.0 is designed to be familiar to existing users and more intuitive for all, while also providing greater functionality for delivering your learning content.

Rest assured: Everything you're doing now within the current Connect platform will carry forward.

To help you become familiar with the improvements and new features before its release, we will include an interactive training module with each new preview and update we post here on our blog until Connect 2.0 is released.  Be sure to check this blog regularly or sign up to have our blog announcements delivered directly to your inbox. 

We look forward to sharing Connect 2.0 with you as we progress closer to its release. Take a first peek and learn more about what's coming by clicking here.  

 We hope you're looking forward to Connect 2.0 as much as we are with sharing it with you!

-Your LearnLive Team

We know that understanding any of the LearnLive products, from Connect to Compliance, is an essential part of using our system, for you or any new users in your organization.

As we work to bring you enhanced LearnLive products, we haven’t ignored the importance of having clear tools at hand to work with the products today.

In that vein, we have revamped our support area, the Documents and Resources section in the Tools area of the LearnLive site. Take a peek and see how much easier it is to locate the documents and materials you need.

An overview of the changes you’ll discover include:

• A consolidation of various materials into a single guide for admin and end users of each LearnLive product. These manuals now serve as comprehensive support resources for both our new and existing clients
• Existing training videos are easily located.
•  We are introducing Quick Reference Guides for certain system tasks, especially those related to our Connect delivery platform.  We will be adding to and updating these reference guides on an ongoing basis as our products evolve. You will always find the most current versions of these documents, and any additional ones we add, in the same location.

Combined with the constantly-updated Help tool available in Admin, you are able to take full advantage of our entire product line in a much more streamlined way.

Check it out and let us know what you think.

-The LearnLive Team

We wanted to circle back around on screen sharing and provide our users with some best practice tips and recommendations for helping to achieve the most successful screen sharing experience. These tips will also positively impact the recorded audio and video of programs you conduct via LearnLive using our screen sharing program. Many of the best practices outlined below are true for any screen sharing product, and not necessarily unique to the LearnLive tool.

• Always use a second laptop, which should be logged-in as a participant to preview how your screen share will look to your audience. This is the only way to get an accurate picture of what a participant is experiencing. This is a universal best practice when using any screen capture product and not unique to LearnLive.
• Install Java 6 or later version.
• If the presenter’s laptop does not have an integrated camera, an external camera will need to be hooked up to the computer and turned on (with the lens cap left on it). Our system has to recognize a camera device in order to record the visual portion of the screen sharing event/program. While most presenters have a camera installed on their laptop, a few may not (or a desktop computer is being used). In this case, the external camera hook-up is required.  

Note: Do not select the VHMulticam option from the drop-down menu if it appears. This option has been removed from the LearnLive system, but for computers that had this driver installed, it may still be appearing as an option until the computer’s cache is cleared. Choosing the VHMulticam will now result in improper recording of the screen share event/program with no recovery of the proper recording possible.

• Change screen resolution to 1024 x 768.  
• Be mindful of your bandwidth, making sure output is sufficient. Please see the Technical Details section below in this post.
• Avoid media-heavy graphics during a screen sharing session, such as video. Capturing video requires enormous bandwidth and results in a choppy and delayed student experience. This is general to all screen capture products and not unique to LearnLive. 
• Re-size the screen share box to capture just what is needed. For example, is an entire Excel sheet needed for display, or just two lines?

Technical Details

1. Java 6 or above is required
2. Output: 5 FPS (frames per second)
3. Maximum resolution: 1024 x 768
4. Flash and bandwidth requirements:  Unchanged from those outlined in our standard Technical Requirements.  

We hope you find these tips and recommendations useful. For a quick reference guide on using LearnLive’s screen sharing, please click here.  

As always, please let us know if you have any questions or comments.

Have a great week everyone,

The LearnLive Team